FREQUENTLY ASKED QUESTIONS
What does it cost?
Christmas Wonderland tickets are $8 per person. Infants under 12 months are free of charge.
Do you offer refunds?
No, unfortunately Santa and his elves do not offer refunds.
Do you accept credit/debit cards?
We accept VISA & MASTERCARD credit cards and debit cards, as well as cash.
Where do I purchase tickets?
You can purchase tickets on the day you come for that day only at Christmas Wonderland. There are no pre purchase sales. Please see our TICKETS page for dates and times the event is open.
Once we are in the gate, is everything inside free?
All activities inside Christmas Wonderland are included in your ticket price but concessions and merchandise are available to purchase at additional costs.
Is Christmas Wonderland indoors or outdoors?
Both! Christmas Wonderland has outdoor activities, as well as inside our 20,000 square foot Wonderland Tent. Please dress accordingly for cold weather! Also, the Wonderland Tent is setup on a parking lot, so best suited for flat shoes. Please dress warmly and bundle up for a trip through the North Pole!
Will you have restrooms?
Yes, there are port o johns located outside the event.
When can I come see Santa?
For dates and times Christmas Wonderland is open, please see our TICKETS page on the website. We are closed Christmas Eve & Christmas Day so Santa can deliver to all the good boys and girls around the world. But don't worry- he'll be back inside Christmas Wonderland beginning December 26th-December 29th.
Can we bring outside food and drink inside Christmas Wonderland?
No, outside food or drink cannot be brought inside Christmas Wonderland. We have yummy food vendors, hot and gooey cinnamon rolls, coffees and hot cocoa's, etc. for purchase inside.
Where are you located this year?
You can't miss the 20,000 square foot candy-cane striped tent located at 3201 F Street, Bakersfield. The elves are hard at work inside the Wonderland Tent, making this event SPECTACULAR!
How often is Santa Claus there?
Santa & Mrs. Claus are at Christmas Wonderland every date the event is open. Come get a free picture with Santa and a free warm chocolate chip cookie from Mrs. Claus, before Santa eats them all!
What ages is Christmas Wonderland for?
Christmas Wonderland is an amazing event for the ENTIRE family! Take a ride on our Buddy the Elf Hayride through a lighted tunnel. Visit our North Pole Petting Zoo. We have a 100 foot Christmas Tree Maze, with lots of friends like Olaf, along the way. Come write a letter to Santa inside our North Pole Post Office. Build a toy with our elves in the Elf Workshop. Take a photo with Mrs. Claus and enjoy a free warm chocolate chip cookie inside Mrs. Claus' kitchen. Build a giant snowman or play in our Let It Snow room filled with realistic snow you can make a snow-angel in. Attack the Grinch in our Grinch Dodgeball room or play Virtual Reality games before climbing into our 14-foot snow-globes. Visit the Reindeer Barn or take a picture by our GIANT 20-foot Christmas Tree. And of course, you don't want to miss taking a picture with the Jolliest of us all- Santa Claus himself. And so much more!
Are you open if it rains?
Yes, we are open when it rains as the Wonderland Tent is fully covered.
Do you charge for photos with Santa?
No, we do not charge for photos with Santa, but you will need to bring your own camera to capture the beautiful pictures of your children with Santa.
Do you have food available for purchase?
Yes, we have a variety of food vendors inside and outside of Christmas Wonderland.