top of page

FAQ

  • What does it cost?
    Individual $9.99 Family of 4 Package $39.99 Family of 5 Package $49.99 Family of 6 Package $59.99 Any additional tickets $9.99
  • Do you offer refunds?
    No, unfortunately Santa and his elves do not offer refunds.
  • Do you accept credit/debit cards?
    We accept VISA & MASTERCARD credit cards and debit cards. Tickets will need to be purchased online, using our TICKETS page. No cash is accepted onsite.
  • Where do I purchase tickets?
    Tickets for Christmas Wonderland can be purchased by going to our "Tickets" page. All tickets should be purchased online prior to the event or can be purchased night of if event has openings
  • Once we are in the gate, is everything inside free?
    All activities inside Christmas Wonderland are included in your ticket price but concessions and merchandise are available to purchase at an additional cost.
  • Is Christmas Wonderland indoors or outdoors?
    Christmas Wonderland is all indoor activities. Feel free to dress in fun Christmas attire, as there will be MANY free photo opportunities inside the Wonderland Village.
  • Will you have restrooms?
    Yes, there are restrooms inside Christmas Wonderland.
  • When can I come see Santa?
    For dates and times Christmas Wonderland is open, please see our OPEN DATES page on the website. We are closed Christmas Eve & Christmas Day so Santa can deliver to all the good boys and girls around the world. ​
  • Can we bring outside food and drink inside Christmas Wonderland?
    No, outside food or drink cannot be brought inside Christmas Wonderland. We have yummy food vendors, hot and gooey cinnamon rolls, delicious hot cocoa & coffee for purchase inside, and so much more!
  • Where are you located this year?
    Christmas Wonderland is located on the 2nd Floor of the Promenade Mall. 4107 South Yale Avenue, Tulsa, OK 74135 A parking & entrance map will be on our website coming soon!
  • How often is Santa Claus there?
    Santa & Mrs. Claus are at Christmas Wonderland every date the event is open. Come get a free picture with Santa and a hot chocolate chip cookie from Mrs. Claus, before Santa eats them all!
  • What ages is Christmas Wonderland for?
    Christmas Wonderland is an amazing event for the ENTIRE family! Visit our North Pole Petting Zoo. We have a 100 foot Christmas Tree Maze, with lots of friends like Olaf, along the way. Write a letter to Santa inside our North Pole Post Office. Build a toy with our elves in the Elf Workshop. Take a photo with Mrs. Claus and enjoy a free hot chocolate chip cookie inside Mrs. Claus' kitchen. Build a giant snowman or play in our Let It Snow room with snow falling all around you. Attack the Grinch in our Grinch Dodgeball room or play Virtual Reality games for teens 12+. Visit the Reindeer Barn & pet Rudolph. Or take a picture by our GIANT 20-ft. Christmas Tree with the Northpole Express circling all around it. And of course, you don't want to miss taking a picture with the Jolliest of us all- Santa Claus himself. There are so many family-centered activities once you are inside the Wonderland Village.
  • Are you open if it rains?
    Yes, we are open when it rains! Christmas Wonderland is indoors. Please check out our Social Media for weather related alerts and information! ​
  • Do you charge for photos with Santa?
    No, we do not charge for photos with Santa! You can use your own camera or phone to capture the beautiful pictures of your children sitting in the sleigh with Santa.
  • Do you have food available for purchase?
    Yes, we have a variety of food vendors inside Christmas Wonderland.
bottom of page